At Costar Florals, we strive to provide the freshest, most beautiful flowers to our customers. If you’re not satisfied with your purchase, we’re here to help.

1. Returns and Exchanges
Due to the perishable nature of our products, we are unable to accept returns or exchanges once the flowers have been delivered or collected. However, if your flowers are damaged or of unsatisfactory quality upon arrival, please contact us within 24 hours of receiving them. We’ll work with you to resolve the issue promptly.

2. Refunds
Refunds will only be processed in cases of damaged or incorrect orders. To qualify for a refund, we require clear photos of the flowers and packaging upon receipt. If we confirm that the flowers were damaged during transit or did not meet the quality standards, we will issue a full refund or provide a replacement, at your discretion.

3. Subscription Cancellations
You can cancel your bouquet subscription at any time before the next scheduled delivery. Please notify us at least 3 days in advance to ensure no further charges are applied. Cancellations made after the cutoff date will apply to the following delivery.

4. Incorrect Orders
If you receive an incorrect order, please contact us immediately, and we will arrange for a replacement or refund. We are committed to ensuring the right blooms reach you every time.

5. Special Requests
We recommend that special requests or custom orders be placed with as much notice as possible. If there are any issues with fulfilling your request, we will notify you and discuss alternatives.

6. Contact Us
For any questions or concerns regarding your order, please reach out to us at costarflorals@outlook.co.nz or 027 313 7065. We’ll be happy to assist you.

Thank you for choosing Costar Florals, where quality and customer satisfaction are our top priorities.
Wedding florals

Weddings

We offer three thoughtfully designed wedding floral packages to suit your vision and scale.

Each package starts with an in-person consultation to understand your style, colours, and the feeling you want to create. From there, we design and plan everything — creating beautiful, high-quality floristry for your day.

For anything beyond these packages, I'd love to chat and create something tailored specifically to your day.

The Elopement — $1,000

A simple and elegant floral package, with just the right amount of premium blooms, perfect for intimate weddings and smaller celebrations.

Includes:
Bridal bouquet
Bridesmaid bouquet
Groom boutonniere
Groomsman boutonniere

Designed to keep things effortless, beautiful, and meaningful. One consultation round. Perfect for intimate celebrations.

The Signature — $5,000

A thoughtfully curated floral package for weddings wanting a fuller, cohesive look across all elements.

Includes:
Bridal bouquet
Two bridesmaid bouquets
Groom boutonniere
Two groomsman boutonnieres
20–30 bud vases
Ceremony florals (plinth pair or simple arch design)
Bridal party consultation and design guidance

Flexible and adaptable within the scope to suit your day. Two consultation rounds to get the design right. Delivery and setup included.

The Luxe — $10,000

A fully immersive floral experience for larger weddings and elaborate celebrations where floristry is woven throughout every space.

Includes:
Bridal bouquet
Full bridal party bouquets and boutonnieres
Multiple table centre arrangements
Ceremony installation (arch, aisle, plinth)
Reception entrance/welcome arrangements
Bar or lounge installations
Bespoke floristry throughout your day
Full day-of coordination and setup

Designed for couples who want floristry to tell the story of their entire celebration. Three to four consultation rounds. Premium farm-grown and specialty blooms. Full setup, styling, and day-of presence included.

Tell me about your day

Wedding Flower Planning

Planning your wedding florals should feel exciting — not overwhelming.

With so many flower varieties, colours, and styles available, it’s easy to get caught up trying to choose specific blooms. The truth is, you don’t need to know exact flowers — that’s where we come in.

Start with the feeling

Think about how you want your day to feel — soft and romantic, modern and minimal, natural and garden-inspired, or full and abundant.

Focus on colour, not exact flowers

Choosing a colour palette gives flexibility and allows us to work with the best seasonal blooms available.

Seasonal flowers matter

Working with seasonal flowers ensures better quality, better value, and a more natural look for your day.

Start with the essentials

Most weddings begin with bridal bouquets, bridesmaids, and boutonnieres, then build into ceremony and reception florals.

Keep it simple

You don’t need to have everything figured out — I’ll guide you through what will work best for your day.